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Privacy Policy

We value your privacy and want you to understand how we collect, use, and protect your information when you use our website. By using our site, you agree to this Privacy Policy. If you have questions or requests, email us at contact@jellyvr.com.

1. Data We Collect

  • Identity Data: Name or username
  • Contact Data: Billing/shipping address, email, phone number
  • Transaction Data: Orders, refunds, and payment history
  • Technical Data: IP address, browser type/version, device identifiers
  • Profile Data: Account details, feedback, preferences
  • Usage Data: How you use our site
  • Marketing Preferences: If you opt in to receive newsletters or promotions

2. How We Collect Data

  • Directly from you when you create an account, place an order, or contact us
  • Automatically through cookies and similar technologies
  • From trusted third parties (e.g., analytics providers, payment processors)

3. How We Use Your Data

  • Process and deliver your orders
  • Provide customer support
  • Meet tax and legal requirements
  • Improve our website and services
  • Send newsletters or promotions if you’ve opted in

4. Payments
We use Stripe to process payments. Payment information is encrypted and handled by Stripe. We don’t store full credit/debit card details on our servers. Please read Stripe’s Privacy Policy and Payment Terms for more details.

5. Cookies and Similar Technologies
We use cookies to remember your cart, keep you logged in, and track usage. Check your browser settings to manage or block cookies.

6. Embedded and External Content
Videos or other embedded content on our site may collect data. These third-party providers have their own privacy policies, and we encourage you to review them.

7. Data Sharing

  • We never sell your data.
  • We share your data with trusted partners (e.g., payment processors, shipping providers) only when necessary.
  • We may share data if required by law or if our business is sold or merged.

8. International Data Transfers
Your data may be processed outside the EU. We make sure safeguards are in place, like standard contract clauses or other recognized protection measures.

9. Data Retention

  • Order information is kept for 10 years to comply with legal requirements.
  • Comments, reviews, and other data are stored until you request removal or until they’re no longer needed.
  • Account data is stored as long as your account is active or as required by law.

10. Your Rights

  • Request access to your data
  • Correct or delete your data
  • Limit or object to how we process your data
  • Withdraw consent if we’re processing based on consent
  • File a complaint with your local data protection authority

11. Security
We take security seriously and use encryption, secure servers, and limited access controls to protect your data. No method is 100% secure, but we strive to protect your information.

12. Data Breach Notification
If a breach affects your data, we’ll notify you and any relevant authorities as required by law.

13. Minors
Our site isn’t intended for those under 16. We don’t knowingly collect data from children under 16.

14. Changes to This Policy
We may update this policy to reflect changes in our practices or for legal reasons.

15. Acceptance of This Policy
By using our site, you confirm that you have read and agree to this Privacy Policy. If you don’t agree, please do not use our services.

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